Số 68 Đường số 51, P. An Hội Tây, TP Hồ Chí Minh
Giới thiệu về BConnect
Business Connect Platform là nền tảng công nghệ giúp doanh nghiệp kết nối toàn bộ hoạt động kinh doanh trên một kiến trúc thống nhất. Từ CRM, Contact Center, ERP đến AI và Marketing Automation, BCP giúp dữ liệu liên thông, quy trình liền mạch và tăng trưởng bền vững cho doanh nghiệp của bạn.
Hình ảnh hoạt động
BCONNECT CX - NỀN TẢNG CHĂM SÓC KHÁCH HÀNG
Contact Center Solution - Tích hợp AI
Tạo ra những trải nghiệm tốt hơn với trí tuệ nhân tạo (AI) hiểu được nhu cầu của khách hàng và cách thức hoạt động của doanh nghiệp bạn. Quản lý mọi hoạt động của bạn trên một màn hình, ở mọi nơi.
BConnect CRM Nền tảng quản trị khách hàng
CRM - Customer Relationship Management
- Khi khách gọi → tự động hiện hồ sơ CRM - Ghi nhận toàn bộ lịch sử tương tác - Hỗ trợ kịch bản chăm sóc & bán hàng - Dữ liệu thống nhất cho toàn doanh nghiệp
BConnect SBC - Session Border Controller
Session Border Controller
Session Border Controller cho hệ thống tổng đài & Contact Center. Thiết bị/phần mềm bảo vệ và điều phối kết nối thoại VoIP/SIP giữa: - Doanh nghiệp ↔ nhà mạng - Tổng đài ↔ Internet - Tổng đài ↔ CRM / Contact Center
95%
tỷ lệ phản hồi trung bình của mỗi tương tác
90%
giải quyết ngay từ cuộc gọi đầu tiên
20%
tăng năng suất của tổng đài viên / telesales
15
năm kinh nghiệm
Chúng tôi đã và đang đồng hành cùng nhiều thương hiệu lớn, triển khai và vận hành trải nghiệm khhách hàng toàn diện cho doanh nghiệp của bạn.
Nền tảng công nghệ kết nối thành công
Sứ mệnh mang đến cho doanh nghiệp một giải pháp quản lý hiệu quả và giảm thiểu chi phí vận hành doanh nghiệp.
nhà cung cấp dịch vụ hàng đầu
Trở thành nhà cung cấp Giải pháp tổng đài Contact Center hàng đầu Việt Nam và được các doanh nghiệp Việt thừa nhận là thiết thực nhất, hữu ích nhất cho sự nghiệp phát triển doanh nghiệp.
BConnect
GIới thiệu về công ty BConnect
15 năm triển khai nền tảng kết nối và chăm sóc khách hàng toàn diện
Tổng quan về BConnect
Chúng tôi là nhà cung cấp nền tảng Chăm sóc sóc khách hàng toàn diện cho doanh nghiệp của bạn
Với hơn 15 năm kinh nghiệm xây dựng và phát triển giải pháp Contact Center bởi đội ngũ kỹ sư giàu kinh nghiệm và triển khai các dự án lớn. BConnect tự tin mang đến giải pháp Trải nghiệm khách hàng tốt nhất cho hành trình chuyển đổi số của doanh nghiệp bạn.
Trải nghiệm khách hàng liền mạch
- Trải nghiệm khách hàng liền mạch - Tăng hiệu suất Sales & CSKH - Giảm chi phí vận hành - Mở rộng linh hoạt theo tăng trưởng doanh nghiệp
- Triển khai nhanh
- Bảo mật và an toàn
- Hỗ trợ 24/7
1500+
Active Reviews
About Our Company
Our mission is to look after the financial best interests with automation
Unique Services
Our Services
Our comprehensive range of services is designed to help businesses thrive in today’s fast-paced digital world.
Unique Service Features
Analytics Overview You’ve Always Wanted
Tailored Solutions for Every Business
Our digital marketing agency is dedicated to transforming online potential into tangible success
Dedicated Client Success Team
Our digital marketing agency is dedicated to transforming online potential into tangible success
Sustainability-Focused IT Practices
Our digital marketing agency is dedicated to transforming online potential into tangible success
BConnect CX - Nền tảng chăm sóc khách hàng
Contact Center Solution
Tạo ra những trải nghiệm tốt hơn với trí tuệ nhân tạo (AI) hiểu được nhu cầu của khách hàng và cách thức hoạt động của doanh nghiệp bạn. Quản lý mọi hoạt động của bạn trên một màn hình, ở mọi nơi.
BConnect CRM Nền tảng quản trị khách hàng
CRM - Customer Relationship Management
- Khi khách gọi → tự động hiện hồ sơ CRM - Ghi nhận toàn bộ lịch sử tương tác - Hỗ trợ kịch bản chăm sóc & bán hàng - Dữ liệu thống nhất cho toàn doanh nghiệp
BConnect SBC - Session Border Controller
Session Border Controller cho hệ thống tổng đài & Contact Center
Thiết bị/phần mềm bảo vệ và điều phối kết nối thoại VoIP/SIP giữa: - Doanh nghiệp ↔ nhà mạng - Tổng đài ↔ Internet - Tổng đài ↔ CRM / Contact Center
Welcome to Tekz IT Solution
We Build Ideas Driven by the Future.
we understand the importance of financial planning for individuals and businesses alike.
Hotline: +(733)-860-2906
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Welcome to Tekz IT Solution
We Build Ideas Driven by the Future.
we understand the importance of financial planning for individuals and businesses alike.
Hotline: +(733)-860-2906
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-
-
-
-
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- +
Welcome to Tekz IT Solution
We Build Ideas Driven by the Future.
we understand the importance of financial planning for individuals and businesses alike.
Hotline: +(733)-860-2906
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Our Services
Innovative IT Solutions for Every Need
UI/UX and Product Design
Get insights from real breaches in the cost secure data breach report. Proactively detect and resolve data quality issues.
Read More
SEO & Digital Marketing
Get insights from real breaches in the cost secure data breach report. Proactively detect and resolve data quality issues.
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Website Maintenance & Support
Get insights from real breaches in the cost secure data breach report. Proactively detect and resolve data quality issues.
Read More
UI/UX and Product Design
Get insights from real breaches in the cost secure data breach report. Proactively detect and resolve data quality issues.
Read More
UI/UX and Product Design
Get insights from real breaches in the cost secure data breach report. Proactively detect and resolve data quality issues.
Read More
Our Services
Our Services
Service We Offer
Our team is dedicated to delivering exceptional IT solutions tailored to meet the unique needs of each client.
Mobile App Development
Get insights from real breaches in the cost secure data breach report. Proactively detect and resolve data quality issues.
Read More
Cybersecurity Solutions
Get insights from real breaches in the cost secure data breach report. Proactively detect and resolve data quality issues.
Read More
Digital Marketing Solutions
Get insights from real breaches in the cost secure data breach report. Proactively detect and resolve data quality issues.
Read MoreOur Services
Our Unique Services
Our team is dedicated to delivering exceptional IT solutions tailored to meet the unique needs of each client.
01
Cybersecurity Services
Our job doesn’t stop. We provide continuous monitoring, maintenance, and optimization to ensure seamless operation and peak performance. From troubleshooting to regular updates and security enhancements
02
Mobile App Development
Our job doesn’t stop. We provide continuous monitoring, maintenance, and optimization to ensure seamless operation and peak performance. From troubleshooting to regular updates and security enhancements
03
Managed IT Services
Our job doesn’t stop. We provide continuous monitoring, maintenance, and optimization to ensure seamless operation and peak performance. From troubleshooting to regular updates and security enhancements
About Our Company
Shaping the Digital Landscape One Solution at a Time
Beyond technology, IT companies play a strategic role through consulting and advisory services. By analyzing an organization’s existing IT infrastructure, these companies identify inefficiencies and propose solutions...
Our Services
We Provide Exclusive
Service For Your Business
Web Application Development
Web application development involves the design, creation, deployment...
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Software Development
Web application development involves the design, creation, deployment...
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CRM Implementation
Web application development involves the design, creation, deployment...
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CRM Implementation
Web application development involves the design, creation, deployment...
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E-Commerce Solutions
Web application development involves the design, creation, deployment...
Read More
Mobile App Development
Web application development involves the design, creation, deployment...
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Expert Team
Our Excellent Team
Our team is dedicated to delivering exceptional IT solutions tailored to meet the unique needs of each client.
James Harrington
Senior Advisor
Alex Josephina
Senior Advisor
Henry Fitzwilliam
Senior Advisor
Thomas Whitaker
Senior Advisor
Emily Fairchild
Senior Advisor
Olivia Pennington
Senior Advisor
How We Works
We Provide Exclusive Service For Your Business
Our Projects
Our Recent Projects
Our team is dedicated to delivering exceptional IT solutions tailored to meet the unique needs of each client.
Renewable Energy Landing Page
See the power of data in action as we break down how analytics driven decisions led to a surge in campaign effectiveness.
- 900% increase in ROI
- 40% decrease in CAC
Based Digital Identity Management
See the power of data in action as we break down how analytics driven decisions led to a surge in campaign effectiveness.
- 900% increase in ROI
- 40% decrease in CAC
Healthcare Management & Telemedicine
See the power of data in action as we break down how analytics driven decisions led to a surge in campaign effectiveness.
- 900% increase in ROI
- 40% decrease in CAC
Get Our Service
Book An Appointment Right Now!
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IoT-Enabled Solutions
Internet of Things (IoT) applications to enhance operational efficiency...
Sustainable IT Practices
Internet of Things (IoT) applications to enhance operational efficiency...
Dedicated Client Success
Internet of Things (IoT) applications to enhance operational efficiency...
IT Solution
Why Choose Us
Building a Smarter Future with IT Solutions
In today’s fast-evolving digital landscape, leveraging the right IT solutions is no longer an option but a necessity for business growth. IT plays a pivotal role in streamlining operations, improving efficiency, and enabling businesses to reach their full potential.
Business Security
Career Development
Business Innovation
Our Projects
Our Projects
Our Recent Works
Mobile Application Projects
Get insights from real breaches in the cost secure data breach report...
Mobile Application Projects
Get insights from real breaches in the cost secure data breach report...
Mobile Application Projects
Get insights from real breaches in the cost secure data breach report...
Mobile Application Projects
Get insights from real breaches in the cost secure data breach report...
Mobile Application Projects
Get insights from real breaches in the cost secure data breach report...
Mobile Application Projects
Get insights from real breaches in the cost secure data breach report...
Mobile Application Projects
Get insights from real breaches in the cost secure data breach report...
Our Members
Our Team Members
Meet Our Expert Team
James Anderson
IT Director
Catherine Brooks
Cybersecurity Analyst
Thomas Reynolds
Software Developer
Victoria Mansfield
IT Director
Appointment
Book Appointment
Get free IT consultation today. Feel free to contact!
Our expert business consulting services drive sustainable growth, enhance operational efficiency, and provide strategic insights to help your company achieve long-term success and profitability.
- Strategic Planning
- Operational Optimizations
- Financial Consulting
Let’s Work Together!
Just Drop Us a line - info@tekz.com
Please fill in the information below
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Work Process
Work Process
How We Works
Step 01
Planning & Strategy
Collaborate with clients to understand their goals, challenges...
Step 02
Development & Execution
Collaborate with clients to understand their goals, challenges...
Step 03
Support & Optimization
Collaborate with clients to understand their goals, challenges...
BLOG & NEWS
Read our latest news & articles
FREQUENTLY ASKED QUESTION
Your Success Is Our Priority Why Partner With Tekz?
IT solutions also help improve customer experiences through enhanced engagement tools, seamless communication, and tailored services. Whether it's building robust digital infrastructures, optimizing workflows...
IT solutions also help improve customer experiences through enhanced engagement tools, seamless communication, and tailored services. Whether it's building robust digital infrastructures, optimizing workflows...
IT solutions also help improve customer experiences through enhanced engagement tools, seamless communication, and tailored services. Whether it's building robust digital infrastructures, optimizing workflows...
IT solutions also help improve customer experiences through enhanced engagement tools, seamless communication, and tailored services. Whether it's building robust digital infrastructures, optimizing workflows...
IT solutions also help improve customer experiences through enhanced engagement tools, seamless communication, and tailored services. Whether it's building robust digital infrastructures, optimizing workflows...
“Their IT support services are outstanding! Whenever we encounter an issue, the response is quick, and the resolution is effective. Highly recommend their services."
Martina Daniel
Senior UI/UX Designer
“Their IT support services are outstanding! Whenever we encounter an issue, the response is quick, and the resolution is effective. Highly recommend their services."
Martina Daniel
Senior UI/UX Designer
“Their IT support services are outstanding! Whenever we encounter an issue, the response is quick, and the resolution is effective. Highly recommend their services."
Martina Daniel
Senior UI/UX Designer
“Their IT support services are outstanding! Whenever we encounter an issue, the response is quick, and the resolution is effective. Highly recommend their services."
Martina Daniel
Senior UI/UX Designer
Cybersecurity Solution
Technology GrowthWe implement the recommended solutions, ensuring smooth integration with minimal disruption to business operations.
Cybersecurity Solution
Technology GrowthWe implement the recommended solutions, ensuring smooth integration with minimal disruption to business operations.
Cybersecurity Solution
Technology GrowthWe implement the recommended solutions, ensuring smooth integration with minimal disruption to business operations.
Business Connect Platform là nền tảng công nghệ giúp doanh nghiệp kết nối toàn bộ hoạt động kinh doanh trên một kiến trúc thống nhất. Từ CRM, Contact Center, ERP đến AI và Marketing Automation, BCP giúp dữ liệu liên thông, quy trình liền mạch và tăng trưởng bền vững cho doanh nghiệp của bạn.
Trụ sở
Địa chỉ Email
Hotline
Giờ làm việc
Thứ hai – Thứ sáu:
(9:00 AM – 5:00 PM)
Văn phòng Cty
Số 68 Đường số 51, P. An Hội Tây, TP Hồ Chí Minh
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